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Customer Support Software & Helpdesk Ticketing System by Vebto

Customer Support Software & Helpdesk Ticketing System by Vebto.

customer support software helpdesk ticketing system by vebto 1 1 - Customer Support Software & Helpdesk Ticketing System by Vebto

BeDesk is a self-hosted, characteristic packed buyer reinforce, ticketing, e-mail control and helpdesk device that doesn’t require any coding or server wisdom to setup.

Features

  • Easy Installation – Install BeDesk simply without a coding or server wisdom in a couple of mins with our simple to make use of installer and documentation.
  • Appearance Editor – Change colours, photographs and textual content. Manage menus, search engine optimization tags and extra, all with a are living preview the use of tough look editor.
  • Translation Ready – You can translate BeDrive simply from admin house with none want for third birthday party programs or configuration recordsdata.
  • Responsive – BeDesk is absolutely responsive and can scale to the scale of any instrument.
  • Open Source – You will obtain complete non-encrypted and non-obfuscated supply code, so you’ll be able to regulate it (or rent a freelancer to do it for you) whatsoever you wish to have.
  • Lifetime License – Pay as soon as and obtain an entire life license. There are not any ordinary charges.
  • Documentation – In intensity offline documentation integrated. It Explains the entirety from set up to the various options.
  • Social Login – Allow customers to login with common third birthday party websites (fb, twitter, envato, google).
  • Professional Design – Pixel-perfect design in line with google’s subject matter design pointers.
  • Search – Powerful seek with more than one built-in suppliers, together with elasticsearch, algolia, mysql and extra.
  • Rich Text Editor – Ticket frame makes use of a wealthy textual content editor, that permits document uploads, code formatting, inline photographs, canned replies, hyperlinks, undo/redo, drafts and extra.
  • Knowledgebase Management – Organize your wisdom base the use of classes and tags, create articles with a formidable html editor.
  • User Settings – Let customers trade not unusual settings like their timezone, language, nation and extra.
  • Groups – Flexible teams machine to assign customers to or brokers to groups, organizations, corporations and extra.
  • Pages – Create customized pages (like phrases of carrier or privateness coverage) with html editor.
  • Menus – Assign and take away hyperlinks, pages and routes from quite a lot of menus around the web site with a easy menu supervisor with none coding wisdom.

h3>Demo Site

You can discover a demo web site for BeDesk right here.

Note that as a result of demo web site is shared between more than one customers, some capability (like deleting customers, converting settings, sending emails and so forth) is disabled or would possibly no longer paintings correctly.

Demo web site will refresh each hour, the rest you’ll have created at the web site will likely be deleted and it is very important log in once more.

There are a number of pre-created customers:

Admin with complete permissions: e-mail: admin@demo password: demo

Agent with limited permissions: e-mail: agent@demo password: demo

Customer with minimum permissions: e-mail: buyer@demo password: demo

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